Privacy Policy
At Melbourne Yard Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, enquiry forms, consultations, and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect information including:
- Name
- Phone number
- Email address
- Property address
- Project details
- Consultation requests
- Website usage information
- Communication preferences
This information is collected when you submit an enquiry, request a quote, book a consultation, or interact with our website.
- How We Use Your Information
Melbourne Yard Company may use your information to:
- Respond to enquiries
- Prepare quotes and proposals
- Arrange consultations
- Deliver requested services
- Improve our website and services
- Communicate project updates
- Comply with legal obligations
We only collect information reasonably necessary to provide our services.
- Information Sharing
We do not sell, rent, or trade personal information to third parties.
Information may be shared with trusted service providers where necessary to:
- Deliver requested services
- Process website enquiries
- Maintain website functionality
- Meet legal or regulatory requirements
Any third-party service providers are expected to maintain appropriate privacy and security standards.
- Website Analytics & Cookies
Our website may use cookies and analytics tools to understand visitor behaviour and improve user experience.
These tools may collect information such as:
- Device type
- Browser type
- Pages visited
- Time spent on pages
- General geographic location
This information is generally aggregated and does not personally identify visitors.
- Data Security
Melbourne Yard Company takes reasonable steps to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
While no online system can guarantee complete security, we implement appropriate technical and administrative safeguards to protect information entrusted to us.
- Access & Correction
You may request access to personal information we hold about you or request corrections if information is inaccurate or incomplete.
Requests can be submitted using the contact details below.
- Third-Party Links
Our website may contain links to third-party websites.
Melbourne Yard Company is not responsible for the privacy practices, content, or security of external websites.
Visitors should review the privacy policies of any third-party websites they visit.
FAQ
What information does Melbourne Yard Company collect?
We collect information necessary to respond to enquiries, provide quotes, and deliver services.
How is my information protected?
We implement reasonable security measures to protect personal information from unauthorised access or misuse.
Does Melbourne Yard Company sell my information?
No. We do not sell, rent, or trade personal information.
Can I request access to my information?
Yes. You may contact us to request access to information we hold about you.
How can I contact Melbourne Yard Company regarding privacy concerns?
You can contact us using the details listed below.
